Shibumi Tactical LLC offers a 30 day return, refund and exchange policy. Please email us prior to any requested return, refund, or exchange. All returns must include the billing address, shipping address, contact phone number, and contact email. We will review all requests individually. Returns on items that are unused will be accepted. If the product is damaged, the item may be rejected. The return must include ALL items that were shipped with the product. Shipping charges and/or shipping costs may be refunded on a case-by-case basis. Products not subject to returns include: used products, and items sold "as is" "no returns" or "used". All EXCHANGES are processed as store credit. The store credit can be applied toward any future purchases. Shibumi Tactical LLC cannot be responsible for any packages that are lost while being shipped to us. FOR WARRANTY CLAIMS: Please contact us via email so we can assist you. Thanks, Shibumi Tactical LLC Email: Ken@ShibumiTactical.com
